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Classani Support
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  • How To
    • Contact Classani
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      • Create an Organisation
      • Invite people to my Organisation
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      • Create a Subject
      • Add people to my Subject
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    • Version 1 "Magpie"
    • Version 2 "Rainbow Lorikeet"
  • Version 3 "Crimson Rosella"
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  • Live Chat
  • Create a Ticket
  • Connect with us on Social Media
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  1. How To

Contact Classani

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Last updated 6 months ago

Live Chat

This method is only available during our active hours, which are:

  • 3:00 PM - 9:00 PM, Monday to Friday.

  • 10:00 AM - 9:00 PM, Saturday.

  • None on Sundays and Victorian or Australian public holidays.

These hours are in AEST/AEDT (GMT+10/11). Outside these hours, please see other methods.

Follow these steps to initiate live chat with an available agent:

  1. Navigate to our homepage.

  2. On your bottom right, you should see the Live Chat widget, like below:

  3. Click on the widget and talk to us!

Create a Ticket

This method is only available outside of our active hours.

Outside of our active hours, you can create a ticket to contact us, and we will get back to you via E-mail as soon as possible, mostly within our active hours.

  1. Navigate to our homepage.

  2. On the bottom right, you should see the Live Chat widget, like below:

  3. Press on it and fill out the details as required.

  4. Sit back and wait!

Connect with us on Social Media

This method is available always. However, you may not receive a response immediately.

Discord

You can join our Discord server for help.

BlueSky

Follow us and mention our BlueSky account.