Contact Classani

Live Chat

This method is only available during our active hours, which are:

• 3:00 PM - 9:00 PM, Monday to Friday.

• 10:00 AM - 9:00 PM, Saturday.

• None on Sundays and Victorian or Australian public holidays.

These hours are in AEST/AEDT (GMT+10/11). Outside these hours, please see other methods.

Follow these steps to initiate live chat with an available agent:

1. Navigate to our homepage.

2. On your bottom right, you should see the Live Chat widget, like below:

3. Click on the widget and talk to us!

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Create a Ticket

This method is only available outside of our active hours.

Outside of our active hours, you can create a ticket to contact us, and we will get back to you via E-mail as soon as possible, mostly within our active hours.

1. Navigate to our homepage.

2. On the bottom right, you should see the Live Chat widget, like below:

   
3. Press on it and fill out the details as required.

   
4. Sit back and wait!

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E-mail Us

This method is available always. However, you may not receive a response immediately.

Send us an E-mail at [email protected].

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Connect with us on Social Media

This method is available always. However, you may not receive a response immediately.

Discord

You can join our Discord server for help.

BlueSky

Follow us and mention our BlueSky account.