Contact Classani
Live Chat
This method is only available during our active hours, which are:
3:00 PM - 9:00 PM, Monday to Friday.
10:00 AM - 9:00 PM, Saturday.
None on Sundays and Victorian or Australian public holidays.
These hours are in AEST/AEDT (GMT+10/11). Outside these hours, please see other methods.
Follow these steps to initiate live chat with an available agent:
Navigate to our homepage.
On your bottom right, you should see the Live Chat widget, like below:
Click on the widget and talk to us!
Create a Ticket
This method is only available outside of our active hours.
Outside of our active hours, you can create a ticket to contact us, and we will get back to you via E-mail as soon as possible, mostly within our active hours.
Navigate to our homepage.
On the bottom right, you should see the Live Chat widget, like below:
Press on it and fill out the details as required.
Sit back and wait!
E-mail Us
This method is available always. However, you may not receive a response immediately.
Send us an E-mail at [email protected].
Connect with us on Social Media
This method is available always. However, you may not receive a response immediately.
Discord
You can join our Discord server for help.
BlueSky
Follow us and mention our BlueSky account.
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